Embassy Suites, Louisville Corporate Officers Chester Musselman President Tom Musselman, Jr. VP of Development Tom Hillman Chief Operating Officer Rebecca Okruhlica Controller Jeff Thompson Director of Operations Angie Sebastian Area Manager Angie Yellina Senior Accountant Sherrie Morris Payroll/Human Resources   Mission Statement To continually delight our guests by exceeding their expectations of service and total customer satisfaction. We believe this can be achieved by the exceptional talents of our associates. By combining these efforts with an individualized approach to each and every property, we expect to hold a leadership position within the marketplace. The net effect of our performance must be to achieve the highest level profitability and maximum performances for our investors. Over the past 10 years, successful efforts toward company growth have more than tripled our revenues. That success is completely linked to the men and women who make our business work...our associates. We are committed to using their skills and expertise to add value in the pursuit of high quality and superior customer satisfaction. To achieve such dynamic end results, we realize our efforts must be two fold. We hold a management philosophy with two separate and strategic levels. Management on a corporate or company level and management at individual property sites. At a corporate level, we provide for our investors, expertise in accounting and finance procedures, sales and marketing analysis, support services while also lending all the advantages that comes with purchasing power. We provide training, tools, guidelines and follow-up to ensure total excellence. Success in the lodging for individual properties depends on a good location, a good franchise, a properly maintained facility, excellent managers, and owners that know what is takes to be successful. This means we demand a high level of quality from individual managers. Our managers are working managers and maintain responsibility for every department of their hotel. Helping managers to focus their efforts on human resources, property sales and cost controls are our areas of strength. To any company in a growth mode as ourselves, there are undoubtedly many changes ahead - new customers, new business partners, new products and services, and best of all, new and challenging opportunities. In preparation for the future we have strengthened our company by developing the ability to anticipate and respond to change, to flourish in environments in which adaptability is required for survival.